Contacting the GNU Project and the Free Software Foundation (FSF)
We strive to put the answers to all possible questions you might have on our website. However, sometimes, you might have a question or issue that requires our attention. This page describes how to contact us in these circumstances.
Please keep in mind, though, that the time we spend answering queries from the public reduces the amount of time we can continue to work on writing, documenting, protecting and promoting free software. So, please do look to see if your question is addressed on our website first. If you can't find the answer, use the table below to figure out what to do.
Contacting the FSF and the GNU Project via Email
We prefer that you contact the FSF and the GNU Project via email, when possible. This allows for best routing of your query. The table below explains our various addresses and when to use them.
- If you need technical support, technical information about GNU software or other free software, or are trying to find a particular free software or GNU program,
- please note that we do not provide technical support. Try our mailing list pages, our IRC-page, our software page, our Free Software Directory and our service directory.
- For inquiries about the content of our website, ideas for our website, or corrections of typographical errors,
- contact the GNU Webmasters <firstname.lastname@example.org>. (Except mail about the web pages for specific GNU packages should be directed to the maintainers of the package.)
- For inquiries about donating to the FSF, ordering merchandise from the FSF, or to check on the status of your order,
- check the order form, and then contact the FSF Ordering Department <email@example.com> with questions.
- To submit ideas for the GNU task list,
- see our task list page.
- To ask questions about maintaining GNU software, or to submit your software for consideration to become a GNU program,
- take a look at GNU Maintainers' Guide, the GNU Software Evaluation form, and/or contact <firstname.lastname@example.org>.
- To ask questions about savannah, our hosting server available for both GNU and non-GNU projects,
- please see the savannah contact page.
- If you want to report a free software license violation that you have found,
- please read our license violation page, and then contact <email@example.com>.
- If you have a real-world question about free software licensing and copyrights (save license violation reports—see above),
- please read our license list page, our copyleft page, and then contact <firstname.lastname@example.org>.
- If you are actively maintaining or working on a GNU project, and need an account on a GNU or FSF machine,
- see machine access information and contact <email@example.com> if problems.
- If you are working on an FSF-copyrighted GNU program, and need to handle copyright assignment,
- contact <firstname.lastname@example.org>.
- If you currently have an email forward from the gnu.org domain, and need it updated,
- contact <email@example.com>.